Professional Experiences

Assistant Director for Transfer Initiatives for the Office of Admissions

University of Arkansas at Little Rock // Aug. 2018 — Present

• Develop and coordinate programs to inform and assist prospective transfer students from six Central Arkansas community colleges throughout the onboarding process.

• Maintain relationships with two-year transfer liaisons, TRIO staff, advising staff, and other stakeholders to clearly articulate the role of UA Little Rock in achieving an affordable education.

• Collaborate with the Associate Director of Admissions and Director of Admissions to ensure prospective transfer student support for each new program and attend debriefing sessions.

• Collaborate with other campus departments and offices to deliver effective programming to prospective students.

• Continually monitor UA Little Rock brand and inform administration of opportunities for improvement.

• Identified the need for transfer information in the campus tour program and wrote a programming proposal for a Transfer Friday, a monthly campus tour exclusively for transfers that incorporates financial aid information, support services, and academic appointments.

• Regularly visit schools in my territory to deliver presentations and individual assistance in a variety of settings to diverse audiences.

• Reports annually about the student populations in my territory, the advantages and challenges of recruiting in this area, and recruitment strategies to increase success.

• Help keep the inventory updated for recruitment publications and tour materials.

• Maintain consistent communication with prospective students through email correspondence and ongoing support, one-on-one phone conversations, and in-person meetings.

• Create preliminary outlines for student and counselor communications and collaborate with other recruitment staff members to develop communication plans for the new academic year.

• Developed an admissions video marketing campaign for the 2018-2019 academic year to promote UA Little Rock and its programs to prospective students.

• Recorded film and voiceovers and edited videos used in the admissions video marketing campaign, which will be featured in emails to prospective students and the admissions social media outreach.
   

Recruitment Counselor for the Office of Admissions

University of Arkansas at Little Rock // Aug. 2016 — August 2018 

• As recruitment coordinator, responsible for maintaining positive working relationships with 72 Arkansas high school counselors and nine community college representatives.

• Hosted over 50 campus tours to prospective students and their families, including presentations about UA Little Rock.

• More than recorded 2,400 interactions with students about UA Little Rock during my 210 recruitment activities from September 2016-May 2018.

• Increased the number of enrolled Tennessee students from one (fall 2016) to six students (fall 2017) by highlighting both in-state tuition rates for unconditional admission and scholarship opportunities.

• Increased the number of applicants from Greene County from four in 2016 and three in 2017 to 14 in 2018 due to a strong relationship with the counselors and the class of 2018 as juniors and seniors.

• Visit high schools and community colleges to recruit students, working college fairs as well as presenting at college-day events.

• Wrote more than 30 communications emails for the recruitment communication plan that were sent by the recruitment team through Talisma CRM.

• Assist with the development of recruitment strategies and projects.

• Collaborate with other campus departments and offices with recruiting activities.

• Report and track recruiting activities.

• Provide and assist prospective students and visitors with the UA Little Rock application process for admissions, financial aid, and the BOSS student database system.

• Provided editing suggestions for the current publications used by the Office of Admissions, including the current visitors guide and information booklet, to make the content more student-friendly.

• Wrote an article for the visitors guide that provided prospective students with information about the accessibility to a flexible education through the main campus, satellite campus, and online campus.

• Researched the current trends in published communications among five of our competitors’ admissions publications and presented my findings to the director and two associate directors of admissions, including suggestions for improving future publications.

• Partnered with another recruitment coordinator to create a plan for future UA Little Rock admissions publications based on the findings of my research and the suggestions of the recruitment team.

• Provide students and visitors with information about UA Little Rock, admissions requirements, and undergraduate programs of study.

• Provide excellent customer service to visitors to the Office of Admissions.

• Developed learning objectives and assessment methods for the ambassador training program.

• Developed a list of ambassador training ideas for the previous tour coordinator, including five learning objectives, four icebreakers, and two hands-on activities to teach the tour route and script.

• Attended the presentations of four Recruitment Coordinator candidates, two VC of Enrollment candidates, and two AVC Enrollment Planning candidates, and provided feedback to the interview committees.

• Oversee and maintain building safety and security.

• Perform other duties as assigned.

 

Graduate Assistant for College Student Personnel

Arkansas Tech University // Aug. 2015 — May 2016

• Taught 78 college freshmen important study and life skills,as well as how to utilize campus resources to support a successful college experience in CSP 1013: Principles of College Success during the fall semester.

• Educated 14 college freshmen about attitudes of resiliency and growth mindset as well as habits of successful college students in TECH 1001: Orientation to the University.

• Utilized student development theory and counseling knowledge to assess the needs of students in order to engage a diverse group during activities, lectures, and mentoring on topics such as learning skills, careers and majors, and communication and relationships.

• Prepared students for academic advising meeting by reviewing degree plans, course catalogs, key terms and concepts, available courses for the upcoming semester, creating options for schedules, and tips for a successful meeting.

• Developed and implemented lessons that provided students with an understanding of their personal strengths, weaknesses, and goals in order to research options for compatible careers.

• Created assessment surveys and data analysis reports for Spring 2016 educational workshops as well as the midterm and end of semester course surveys.

• Composed letters of recommendation for students applying for scholarships.

• In the students' Fall 2015 end of course evaluations, 92% agreed that performance as an instructor was excellent.

 

Practicum Student for Fraternity & Sorority Life

Arkansas Tech University // Jan. — May 2016

• Developed a research instrument in the form of a longitudinal survey, which will assess the impact of membership and leadership in a Greek organization at Arkansas Tech University on the skills employers have identified as vital to career success. 

• Facilitated a presentation about research project to a group of faculty, staff, and students, which included an overview of the research guiding the project, the development of the instrument, and personal suggestions for its future application to programming in Greek Life as well as Campus Life.

• Provided resources for a social media seminar focused on effectively using social media, brand development for student groups, and creating a marketing plan.

 

Practicum Student for Residence Life

Arkansas Tech University // Aug. — Dec. 2015

• Created a programming proposal for 120 residents participating in the FYE LLC in collaboration with two Residence Life representatives, two College Student Personnel instructors, and five members of the LLC Hall Staff, which focused on counseling skills, leadership development, and community service opportunities.

• Developed and implemented an assessment survey for residents to and incorporated feedback and suggestions into the programming proposal.

• Collaborated with the Tutoring Center, Career Center, and Leadership and Services to implement educational programs.

 

Sales Associate for Gap, Inc.

Little Rock, Arkansas // Sept. 2014 — Aug. 2015

• Resolved issues for customers and balanced numerous customers in a busy retail environment.

• Discerned the Gap brand and goods from competitors, and consistently exceeded sales goals.

• Effective in cashier duties, sales floor recovery, assisting customers, and training new associates.

 

Sales Associate for Staples

Fort Smith, Arkansas // Mar. 2012 — May 2014

• Delivered exceptional customer service at all times, whether cashiering or stocking supplies on the store's floor. 

• Organized work areas, and trained new employees on cashier and floor associate duties.

 

Bridal Consultant for Always & Forever Boutique

Fort Smith, Arkansas // Jan. — May 2014

• Presented brides and their family and friends with an upbeat experience of finding their ideal wedding gown, and critically listened to emotional and uncertain brides in order to find the ideal dress.

• After one week of training, fulfilled the need for a seasonal consultant and quickly met expectations for sales goals. 

• Collaborated with the owner to ensure bride's needs were met.

 

Student Worker for Greek Life

University of Arkansas - Fort Smith // Jan. — May 2013

• Assisted the Interim Greek Life Coordinator by updating records, creating online systems of communication with students, and doing any other task that was needed.

• Formally evaluated the progress and needs of the Interfraternity Council, which served 92 students in four fraternities, and provided the council with advice and suggestions for moving forward according to the council's goals at the time.

• Provided advice to the six Panhellenic executive council members on important issues and interpreted their bylaws as well as National Panhellenic Conference's Manual of Information in relation to the council's concerns.